The first option allows Windows to find the latest driver to update on the internet. You need to choose the way of updating driver. Expand Disk Drives and right-click the driver and click “update driver software”.ģ. Open Device Manager as Method 1 instructs.Ģ. You can try to update the driver to check whether the problem is solved.ġ. If device driver is outdated or incorrect, an external hard drive can’t be detected by computer. Under the “Power Management” and disable “Allow the computer to turn off this device to save mode”, and click “OK”. Expand “Universal Serial Bus Controllers” and double-click “USB Root Hub”. Click on the “Start” button and select “Device Manager” or search it with Search Box to open Device Manager. Then you need to disable the USB power save mode. However, sometimes, USB will not turn on successfully when you plug in an external hard drive. Saving mode can save power by turning off the USB port and use it intermittently. Windows enables the USB power saving mode by default. Format the external drive to correct file system Rebuild the MBR of the Maxtor external drive If the problem is still there, try the following solutions. Maxtor is connected via USB cable, before trying the following methods, you can try to reconnect the external drive through another USB cable and port to see if it is caused by wrong cable or poor connection. Bad sector on the external drive How to fix “Maxtor external drive not working”?.The drive becomes a raw drive or does not have a recognized file system.Connect with wrong cable, or poor contact.Here are some causes of this kind of problem you can find a method from this post according to these causes. You may have met a problem the users mentioned in different forums, like “Maxtor external drive not working”, “Maxtor USB/hard drive can’t be detected by computer” and “USB flash drive not showing up. Hi, I have an external Maxtor 500 GB HDD is not working any more, I tried to reconnect it to different wires without any luck.

Maxtor onetouch usb driver